Refund Policy
All purchases through our site or other transactions for the sale of services or information carried out through the Website, or resulting from visits made by you, are governed by our Terms of Sale:
- Purchase & Payment
By purchasing any ActuPrep course, you agree to these Terms of Sales. All payments must be made in full at the time of purchase. Access to course materials is granted upon successful payment. - Refund Policy
We offer a 72-hour refund policy from the time of purchase. If you are unsatisfied with the course, you must request a refund within this period by contacting our support team (support team email: [email protected]). No refunds will be issued after 72 hours from the time of purchase, regardless of course progress or completion status. - No Guarantee of Exam Success
ActuPrep provides study materials designed to help you prepare for actuarial exams, but we do not guarantee that you will pass any exam. Your success depends on various factors, including your effort, prior knowledge, and study habits. ActuPrep is not responsible for any exam results or outcomes. - Access & Use of Materials
All course materials, including but not limited to videos, quizzes, notes, and other content, are for personal use only. Unauthorized sharing, copying, or distribution of materials is strictly prohibited and may result in the termination of access without a refund. - Changes to Terms
ActuPrep reserves the right to update or modify these Terms of Sales at any time. Continued use of our services after changes constitutes acceptance of the updated terms.
If you have any questions regarding these terms, please contact our support team before making a purchase.
Our Courses
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Included With Your Purchase
72 Hour Any Reason Refund
Contact support to get a full refund within 72 hours, no questions asked!
Free Pass Extension
Didn’t pass in time? No worries. Contact our support team to extend your course access.
Free Course Pause
Life happens! Contact support to pause your course for free and come back when you’re ready.
FAQ’s
Why should I choose Actuprep?
We prioritize consistency over difficulty to accurately assess your exam readiness. Our ActuExam’s are graded with the ActuScore® system, which aligns with the SOA’s official scoring method for precise performance tracking. Unlike competitors, our innovative approach ensures you’re fully prepared with exams that truly mirror the real exam experience.
Can I get a refund if I change my mind?
Yes! Our refund policy allows you to receive a full refund within 72 hours of purchase, no questions asked. Just contact support at [email protected]
What if I don’t pass my exam before the course access ends?
No problem—just contact our support team and we’ll extend your course access at no additional cost pursuant to your purchased plan.
Can I pause my course if something unexpected comes up?
Absolutely. If you need a break, contact support at [email protected] to pause your course for free and resume when you’re ready.